CEO Wants To know

I founded this company July of 2004, as the President and CEO my goal was and still remains to establish a company with values, good patient care, admirable treatment of employees, and open communication with all family and referral sources. Those of you, who know me, know that I am a hands-on active CEO with an open door policy. As a clinician, my first and foremost focus is on quality patient care, followed by family and referral source communication and employee satisfaction.

My vision is to continue to be actively involved in each and every hospital and the surrounding communities they serve, taking pride in good patient care and customer and employee satisfaction. In my previous experiences, being employed with large companies, although I had the ability to voice my concerns, I did not have the ability to implement the needed changes. I have developed a way to communicate with each and every individual regarding Oceans "The CEO Wants to Know" link is my way of hearing the voices of individuals throughout our company and service area.

As you know, it is somewhat impossible to express complaints or concerns directly to the Chief Executive Officer of most companies. I believe the statement "If you don't know there is a problem, you cannot address the problem", is very relevant to my position as CEO. I would like to take this opportunity to allow each and everyone a chance to communicate with me via email.

I want to know any questions, concerns, comments, compliments, and suggestions. I will receive and personally review every email in complete confidentiality. If observation is needed in order to resolve a matter, I will investigate and make the needed changes along with responding to you via email the outcome of my investigation and the implementation of any needed changes.

To access and take advantage of this opportunity, I have created a link on this website. Simply type your comment in the designated area and send. Names or email addresses are not required unless a reply is desired. I believe, hope and ask everyone to provide valuable information and insight to me. It is my job to take the valid comments, concerns, and suggestions and address any issues that may hinder patient care or employee satisfaction. I want to personally thank everyone who contributes to this concept.

Sincerely,

Jason Reed
President & CEO
Oceans Healthcare, LLC

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